Communications

Why your phone number matters
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Despite the growth of digital commerce, the humble telephone call still dominates customer communication. Roy...
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Relevance of Salespeople in 2014 – A Response to Jean Spencer
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We recently came across an article on Social Media Today by Jean Spencer that sparked...
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How to sell to the self-educating customer
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As a salesperson, you no longer control the majority of information the buyer has access...
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